How can we help you?

Find the most frequently asked questions here.

When will the request reach me?

Depending on the shipping company and the responsible in charge of delivery, we provide a group of shipping responsible based in BIG COUNTRIES, it usually takes 1 to 7 days for the order to be confirmed.

Is there a delivery WORLDWIDE?

At present, the shipping companies with which we work, deliver worldwide

If I have a product with a manufacturing defect?

You must read the return policy to know the conditions of return and exchange, in case of a defect on the product, it was agreed to return, As for the value of the product, it is not calculated for the customer according to the return policy.

I want to order large quantities. Is there a discount?

The store offers a delivery service for orders of large quantities and there is a discount ranging between 10-20% on certain products. You can contact us directly via the contact page and inquire about the quantities.